Terms and Conditions
The Privilege of Customer Support & Our Right to Refuse Service
If you purchase from The Green Sunshine Company, we reserve the right to refuse service after the moment of sale. If you don’t like your product, and would like to end your relationship with us, see “30 Day Return Policy” below.
We do not tolerate immature behavior, and will refuse service or send you back to this page so you can learn how to talk to a business properly:
- If you have a problem, state it clearly if you would like it to be solved in the fastest way possible. Double check your email and re-read the product pages for any updates. We want to solve your problem.
- If you use aggressive profanity, we will not respond.
- If you use negative speech intended to belittle another person, we will not respond.
- If we think you are being purposefully impolite, we may not respond.
- If you want world-class service from us, you will behave like a world-class grower, or we will not respond.
- If you are impolite before your order ships, we will assume you are unhappy with our company, and will automatically process a refund for your convenience.
- If you don’t like this section and can’t trust the rules of our relationship, then don’t buy from us.
If you’ve made it this far, then we will gladly serve you with the full attention of our hearts and minds. You will be helped if allow yourself to be helped and treat yourself and others with respect.
Agreement between User and https://thegreensunshineco.com
Welcome to The Green Sunshine Company Website (https://thegreensunshineco.com). The www.thegreensunshineco.com website (the “Site”) is comprised of various web pages operated by The Green Sunshine Company. This Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.thegreensunshineco.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
The Green Sunshine Company Site is an E-Commerce Website.
90-Day 100% Money Back Guarantee:
Products – Electric Sky 180, Electric Sky 300
All our Electric Sky LED Lights come with a 90-Day Money Back Guarantee. If for any reason you are not satisfied with your results within 90 days of receiving your product, you can return your LED Lights. Lights returned within 90 days qualify for a 100% refund. Shipping costs are not refundable. After 90 days all sales are final.
Refund Eligibility is as Follows:
- Offer valid to original purchaser only
- Offer valid for up to 4 Electric Sky LED Lights
- Product must be in like-new condition in original packaging with all accessories. Products with damage or that are missing accessories will be charged a corresponding restocking fee up to 15%
- Offer valid for returns only, exchanges are subject to a 30 day return policy and restocking fee
- Requesting the 90-Day Money Back Guarantee because a new revision of the same product is released falls under our 30 day return policy.
30 day return policy
Products – Electric Sky 180, Electric Sky 300
Lights may still be returned that are not eligible for the 90-Day 100% Money Back Guarantee, so long as they are returned within 30 days of purchase and are in new condition in all original packaging. A 15% restocking fee will be applied. Shipping costs are not refundable.
Earth Dust 120 Day Return Policy
Products – Earth Dust
If for whatever reason you are not satisfied with your purchase of Earth Dust, you may request a 100% refund within 120 Days. There is no requirement to send back the unused nutrients
Grow Tent Return Policy
Products – All Grow Tents
After 30 days, all grow tent sales are final.
Grow tents may be returned within 30 days of the date of purchase if they are unopened. Customers will be given a return label an are eligible for a 100% refund minus any applicable shipping charges.
Opened grow tents are only eligible for a return if the tent fabric was untouched (e.g. only the metal frame was used) and will have a 20% restocking fee assessed since The Green Sunshine Company does not sell returned products as new. If the item is not in re-sellable condition as described previously, the item will be shipped back to you at your expense and will not be refunded.
Full 3-Year Warranty Coverage:
Products – Electric Sky 180, Electric Sky 300
The Green Sunshine Company warrants its LED Grow Lights to be free of all defects in material and workmanship for three years from purchase. A product will be considered defective if more than 10% or more of the LED components fail for such product.
Within the period of this warranty, The Green Sunshine Company will repair or replace, free of charge; any part proving defective in material or workmanship, or provide a replacement with the same or like product, which may be new or refurbished. All warranty repairs and service must be performed by an authorized The Green Sunshine Company technician, or at an authorized The Green Sunshine Company service facility.
For customers within the United States and Canada, The Green Sunshine Company will replace the light for no charge in a timely manner with a shipment speed matching the customers situation.
For customers outside the United States and Canada, the customer is responsible for all costs, shipping or otherwise, to deliver the product to 3901 SE Naef Rd Portland, OR 97257. The customer may instead elect receive replacement parts from the manufacturer free of charge to perform a DIY (Do-it-yourself) repair. The Green Sunshine Company will make its best effort to fully support the Purchaser during the repair process to ensure a timely repair.
This warranty does not apply to any costs, repairs, or services for the following:
1. Repairs necessitated by use other than normal use.
2. Damage resulting from misuse; abuse; accidents; alterations; improper installation; environmental conditions; vandalism; fire; power failure, improper power supply, power surges or dips, or excessive switching; induced vibration; animal or insect activity; fault or negligence of purchaser, or failure to comply with any applicable operation recommendations by The Green Sunshine Company.
3. Corrective work necessitated by repairs made by anyone other than a The Green Sunshine Company authorized service technician.
Visiting www.thegreensunshineco.com or sending emails to The Green Sunshine Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that The Green Sunshine Company is not responsible for third party access to your account that results from theft or misappropriation of your account. The Green Sunshine Company and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Links to Third Party Sites/Third Party Services
www.thegreensunshineco.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of The Green Sunshine Company and The Green Sunshine Company is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The Green Sunshine Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by The Green Sunshine Company of the site or any association with its operators.
Certain services made available via www.thegreensunshineco.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.thegreensunshineco.com domain, you hereby acknowledge and consent that The Green Sunshine Company may share such information and data with any third party with whom The Green Sunshine Company has a contractual relationship to provide the requested product, service or functionality on behalf of www.thegreensunshineco.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of The Green Sunshine Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. The Green Sunshine Company content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of The Green Sunshine Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of The Green Sunshine Company or our licensors except as expressly authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
The Green Sunshine Company has no obligation to monitor the Communication Services. However, The Green Sunshine Company reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Green Sunshine Company reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
The Green Sunshine Company reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in The Green Sunshine Company’s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. The Green Sunshine Company does not control or endorse the content, messages or information found in any Communication Service and, therefore, The Green Sunshine Company specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized The Green Sunshine Company spokespersons, and their views do not necessarily reflect those of The Green Sunshine Company.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to www.thegreensunshineco.com or Posted on Any The Green Sunshine Company Web Page
The Green Sunshine Company does not claim ownership of the materials you provide to www.thegreensunshineco.com (including feedback and suggestions) or post, upload, input or submit to any The Green Sunshine Company Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting The Green Sunshine Company, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. The Green Sunshine Company is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in The Green Sunshine Company’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your The Green Sunshine Company account to third party accounts. By connecting your The Green Sunshine Company account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by The Green Sunshine Company from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the The Green Sunshine Company Content accessed through www.thegreensunshineco.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless The Green Sunshine Company, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Green Sunshine Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with The Green Sunshine Company in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and The Green Sunshine Company agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE GREEN SUNSHINE COMPANY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
THE GREEN SUNSHINE COMPANY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE GREEN SUNSHINE COMPANY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
The Green Sunshine Company reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Oregon and you hereby consent to the exclusive jurisdiction and venue of courts in Oregon in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and The Green Sunshine Company as a result of this agreement or use of the Site. The Green Sunshine Company’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of The Green Sunshine Company’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by The Green Sunshine Company with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and The Green Sunshine Company with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and The Green Sunshine Company with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
The Green Sunshine Company reserves the right, in its sole discretion, to change the Terms under which www.thegreensunshineco.com is offered. The most current version of the Terms will supersede all previous versions. The Green Sunshine Company encourages you to periodically review the Terms to stay informed of our updates.
The Green Sunshine Company welcomes your questions or comments regarding the Terms:
The Green Sunshine Company
3901 SE Naef Rd
Portland, Oregon 97267
Effective as of April 01, 2017